Bespoke botanicals + tailored environments

Journal

from brooke

Brooke Raulerson, AIFD, CFD, FSMD

02.06.2019

People always ask me how I keep my sanity with so many projects, business and a family. Here is the truth. I do because the excitement and possibilities keep me awake at night. To get a solid amount of sleep, I need to get things completed and in motion on my “dreams to accomplish” list. The launch of our own website has always been something that I wanted, but put off and never started. I didn’t know where to start or even how I wanted it to look. As we evolved as a company into what we are today, it became very clear to me that there would not be a cookie cutter answer. I could not just get a template or a slightly custom site. We were different. Our business model, passions and skills were all over the board. As a “florist” our clients were approaching us about building benches, structures, plant designs, wedding design and coordination. They wanted specific colors, styles, art, flowers that I wanted to procure but did not have the means to show on our site. We were doing so much more than all of our clients knew we could do, but our existing site was not capable to show the depth of of work.. Our site showed a generic florist website. Something you could find on any florist site if you did a web search on the name or item number.

Clients started asking us to do something on our own. Using a few pics from our site as inspiration, their comment were always, ” I know you can do better than what your site shows”. We wanted more for ourselves as artists. More than copying what another designer made for our site and how they determined what style of design we would make for our own shop image. Some people would never visit our storefront and could only judge us by our site. They would look at pictures that a professional photographer in some far off location of generic and non-seasonal designs. Then those images would determine what flowers we carried. It was a vicious cycle. Now, it’s all our work, our photographs, our fresh seasonal product. What inspires us and what is “Us”. We can show you our weddings, my travels, competitions and unique projects. A headquarters to find out about our classes, where we are and where we are headed. It’s us. All of us. I actually feel freedom to make things I love and I know my clients love as well. It’s what I’ve always wanted… to be able to customize. To be the artist I want to be and to show the designs my clients inspire me to make for them. And now, It’s here. Revelation.design

Brooke Raulerson, AIFD, CFD, FSMD
Owner and Lead Floral Designer
Certified Wedding Planner

“2016 Designer of the Year”
First place in all 3 categories for Florida State Florist Association

We offer dedication to our customers and continued focus on artisinal arrangements.

faq

Call us at 904.261.5546

Thank you for your order. Once we receive your order in shop, we may call you to go over specifics such as delivery address, credit card verification, substitutions and request for certain delivery times. We can not guarantee any specific delivery time unless your order is being delivered to a funeral or you have opted to upgrade your delivery speed to "Expedited". To upgrade your order's delivery time to a specific time of day, please call the studio at (904)261-5546.

Delivery Policy:

A local delivery Service fee of $16 will be added to each order, for each address. (For deliveries outside our local delivery area, this Service fee may vary.)

U.S. orders must be received before 2:00 p.m. in the recipient's time zone to help assure same-day delivery. Orders received after that time will be delivered the following day. We will do our best to accommodate deliveries at a specific time of day, but we cannot guarantee it. In order, to have your gift scheduled at a specific time, please call the shop for availability and additional service fees that will apply.

We are not open for business on Sunday but can make deliveries if requested. Please call us to schedule your delivery on a Sunday. Additional Service fees will apply for Sunday deliveries. Orders requesting delivery on this day will be delivered the following business day if not scheduled with us.

Substitution Policy:

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of vases or pots may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.